Our Most Popular Prams & Strollers 🔥
View allThe Tots Difference
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Never Pay For Delivery 🚚
One less thing to worry about! Nobody likes paying delivery fees so we simply don't charge to deliver your products.
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Love It or Return It Guarantee 🏆
If you’re not delighted with your purchase, for any reason, let us know within 30 days for a full refund.
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Excellent Parent Support 🤗
Whether you have a question about a product or need support with a purchase our parent support team is just a click or call away.
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Buy Now, Pay Later 💳
Split the cost into 3 interest-free payments with Klarna or PayPal. We also accept all major credit and debit cards in our 100% secure checkout.
"Five star customer service!"
Communication was great from the minute I placed my order. I literally had a call within the hour to say my order would be dispatched the next day. No issues whatsoever; it arrived 2 days later in perfect condition. Highly recommended!
- Susan Layden, Verified Customer Review
"If only all companies were the same as this..."
If all companies were the same as this company then life shopping through the internet would be a breeze. On the ball and kept up to date with delivery and I even received a call to check if I was the buyer. Well done and I hope your business continues to be a success.
- Pamela McNamara, Verified Customer Review
"Amazing Experience- Highly Recommend"
I was pleasantly surprised to get a follow up call to thank me for my order. Delivery was super quick and I had my order within 48 hrs. 5* service - Amazing! I could not have asked for better customer service, delivery or follow up service.
- Sarah A, Verified Customer Review
100% Happy Parents Guarantee
🥰 Love It or Return It
We believe in making your baby's first steps special and safe. That’s why we offer our 100% Happy Parents Guarantee 🩷💙
If you’re not delighted with your purchase, for any reason, let us know within 30 days for a full refund.
✅ We'll pay for the return.
✅ No hassles and no quibbles.
✅ No long forms to fill out.
✅ No hard feelings.
✅ No hoops to jump through.
⭐️ Rated Overall 'Excellent (4.9/5) by 100's of Parents
About Tots on the Move
For newborns to toddlers and beyond, Tots on the Move is your trusted one-stop shop for top-rated, safe, and comfortable travel products for your little ones.
- Stylish, super-safe travel systems for your tots
- Quality products at unbeatable prices
- Supportive team, always on hand to help
Our love for baby travel systems and products is matched only by our dedication to excellent customer service. We strive to make your shopping experience not just satisfying but truly enjoyable.
We look forward to accompanying you on your parenting journey and providing the best travel solutions for your tots.
At Tots on the Move, we prioritize safety, comfort, and convenience because we know you do too. Trust us to deliver not just products, but peace of mind, as you explore the world with your little ones. Thank you for choosing Tots on the Move, where we put your child's safety and comfort in motion.
Frequently Asked Questions (FAQs) 💬
Ordering & Payments 🛍️
What payment methods do you accept?
What payment methods do you accept?
You can pay using all major credit and debit cards, including American Express.
You can also pay using Klarna, Clearpay or even PayPal.
At checkout you will be able to choose the payment method you want to use:
💳 Credit or debit card
✅ PayPal
✅ Klarna
✅ Clearpay
What happens after I purchase?
What happens after I purchase?
You will get a confirmation email and text message with your payment receipt within a few minutes.
You may also receive a telephone call to confirm your order and estimated delivery date.
When your order has been shipped we will email you again with a tracking code.
Shipping 📦
Is shipping really free or are there any hidden costs?
Is shipping really free or are there any hidden costs?
Standard shipping is 100% free for all our products. You will not need to pay anything extra and there are absolutely no hidden costs at all.
For some products you may see an option for express shipping which is £10 and prioritises your order to the top of the list for faster shipping.
How long will it take to receive my order?
How long will it take to receive my order?
Standard shipping normally takes 2-3 days. We aim to dispatch as many orders on the same day if possible so you can recieve your purchase as soon as possible.
If there are any delays or if something is on backorder we will call you to keep you updated on your delivery.
What should I do if a product is defective or damaged upon delivery?
What should I do if a product is defective or damaged upon delivery?
We aim to provide products in perfect condition. However, if you receive a defective or damaged item, please contact us immediately for assistance. We will arrange a return, replacement, or refund as per our returns policy.
Returns and Refunds ⏎
What is your 'Love it or Return it' policy?
What is your 'Love it or Return it' policy?
We believe in making your baby's first steps special and safe. That’s why we offer our Happy Parents Guarantee 🩷💙
If you’re not delighted with your purchase, for any reason, let us know within 30 days for a full refund.
✅ We'll pay for the return.
✅ No hassles and no quibbles.
✅ No long forms to fill out.
✅ No hard feelings.
✅ No hoops to jump through.
How do I return a product?
How do I return a product?
Products must be returned within 30 days after receiving your order.
Items must be returned in the same condition in which they were received, be unused, have any tags still attached, and include all the original packaging.
We will either arrange collection or send you a label to print at home and drop the parcel off to your local post office.
How can I contact customer service if I need help with my order?
How can I contact customer service if I need help with my order?
You can reach out to our customer service team via our Contact Us page. Alternatively you can call us on 0203 930 0907. We are available from Monday to Friday, 9am to 5pm (GMT).
"Five star customer service!"
Communication was great from the minute I placed my order. I literally had a call within the hour to say my order would be dispatched the next day. No issues whatsoever; it arrived 2 days later in perfect condition. Highly recommended!
- Susan Layden, Verified Customer Review
"If only all companies were the same as this..."
If all companies were the same as this company then life shopping through the internet would be a breeze. On the ball and kept up to date with delivery and I even received a call to check if I was the buyer. Well done and I hope your business continues to be a success.
- Pamela McNamara, Verified Customer Review
"Amazing Experience- Highly Recommend"
I was pleasantly surprised to get a follow up call to thank me for my order. Delivery was super quick and I had my order within 48 hrs. 5* service - Amazing! I could not have asked for better customer service, delivery or follow up service.
- Sarah A, Verified Customer Review